Here’s what I learned, and what you can do to protect yourself on Venmo:ġ. Figuring that out took far more digging than users should reasonably have to deal with. Between the uproar this past summer over the app’s public-by-default settings, the enduring inability to make your “friend” list private, and my feeling like a potential victim of a HIPAA violation, I started wondering if I-or anyone else-should really be using the app. Still, Venmo has so far been unwilling to make privacy adjustments to some of the features many users have issues with. But Venmo has a spotty record on privacy and transparency: In February, the FTC announced a settlement with Venmo’s parent company, PayPal Holdings Inc., after finding Venmo “misled consumers about the extent to which they could control the privacy of their transactions.” PayPal didn’t pay a fine but agreed to make privacy-policy updates and to make sharing controls clearer. ![]() Theoretically, Venmo lets users control who sees those posted items. By default, it posts those transactions in a social-media-style feed-seeing who shared meals and drinks with whom, and which emojis they favor, can make an otherwise boring process mildly entertaining. Venmo does well what it’s supposed to do: let friends exchange money quickly and easily. It hit me that I was scrolling through a list that included a psychologist’s patients. I went to her profile, clicked on her friend list and saw another name I recognized, the friend who initially referred me. But one name horrified me above all others: my former therapist. ![]() ![]() Seeing names I didn’t recognize and couldn’t find in my contacts was baffling. Seeing someone I’d blocked on Facebook was unsettling. Seeing the names of people I’d been on dates with years ago was jarring. Few social-media experiences have made me cringe more than viewing my “friend” list on the peer-to-peer payment app Venmo for the first time.
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